1. Introduction
ProAm Creative Solutions (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make use of our website, www.proamcreative.com (the “Site”).
By visiting the Site, you accept the practices described in this Privacy Policy.
2. Information We Collect
We collect several types of information from and about users of our Site:
A. Information You Voluntarily Provide
We collect information that you knowingly and voluntarily provide to us when you:
- Use contact forms (e.g., Request a Quote, Contact Us).
- Subscribe to newsletters or email lists.
- Engage with us via live chat or email.
This information may include: Name, Email Address, Phone Number, Business Name, and any specific details you provide about your project or inquiry.
B. Automatically Collected Data (Tracking Technologies)
When you access the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
Furthermore, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Usage Data.”
We collect Usage Data using the following technologies:
- “Cookies”: Data files placed on your device, often including an anonymous unique identifier.
- “Log files”: Track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Analytics Tools”: Such as Google Analytics, to help us understand how our customers use the Site.
3. How We Use Your Information
We use the information we collect for various business purposes:
A. Service Delivery & Communication
- To respond to your inquiries, questions, and requests (e.g., providing a quote for website design or SEO services).
- To fulfill any contracts or agreements we enter into with you.
- To send administrative information, such as updates to our terms, conditions, and policies.
B. Marketing and Optimization
- To personalize your experience and to deliver content and service offerings relevant to your interests (e.g., based on your location in Pittsburgh or your interest in Google Ads).
- To monitor and analyze trends, usage, and activities in connection with the Site to improve performance and user experience (using Google Analytics data).
- To run targeted advertising campaigns (e.g., remarketing/retargeting) using your Usage Data.
C. Legal Compliance
- To comply with any legal obligations and lawful requests from public authorities.
- To detect and protect against fraud, errors, and other criminal activity.
4. Sharing Your Personal Information
We do not sell, rent, or lease your personal information to third parties. We share your Personal Information only with trusted parties necessary for our operations:
- Service Providers: We share information with third-party vendors, consultants, and other service providers who perform services for us or on our behalf. Examples include web hosting providers, email delivery services, and payment processors.
- Analytics: We use Google Analytics to help us understand how our visitors use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy.
- Legal Requirements: We may disclose your information where required to do so by law or subpoena or if we reasonably believe that such action is necessary to comply with the law.
5. Your Choices and Rights
A. Opting Out of Marketing Communications
You can unsubscribe from our marketing email list at any time by clicking on the “unsubscribe” link in the emails we send or by contacting us using the details below.
B. Cookies
Most web browsers are set to accept cookies by default. If you prefer, you can choose to set your browser to remove or reject cookies; however, this could affect the availability and functionality of the Site.
C. Do Not Track (DNT)
Some web browsers include a “Do Not Track” (“DNT”) feature. Note that we do not alter our data collection and use practices when we see a DNT signal from your browser.
6. Security of Your Information
We use appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please be aware that no security system is impenetrable, and we cannot guarantee the security of our systems.
7. Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. By using the Site, you represent that you are at least 13 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Site.
8. Updates to This Policy
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. The “LAST UPDATED” date at the bottom of this page will be revised accordingly.
9. Contact Us
If you have questions or comments about this policy, you may contact our Data Protection Officer (DPO) at:
ProAm Creative Solutions 826 Highland Ave, Pitcairn, PA 15140 Email: info@proamcreative.com Phone: 412-500-6390
LAST UPDATED: December 13, 2025